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Frequently Asked Questions – Acuna Total Car Care

At Acuna Total Car Care in Reno, NV, we believe vehicle repair should be clear, reliable, and customer-focused. Here are some of the questions we hear most often from drivers across Reno, South Lake Tahoe, Carson City, Truckee, Incline Village, and beyond.

Who is the best auto repair shop near me?

Many drivers in the Reno area count on Acuna Total Car Care. As a family-owned shop (established in 2018), we’re ASE-certified, RepairPal-approved, and committed to trust, transparency, and high-quality care across all makes and models.

What shop should I take my brakes to near me?

Bring your vehicle to Acuna for complete brake service—pads, rotors, calipers, fluid lines, and diagnostics. Hearing squeaks, feeling vibration, or noticing reduced stopping power? Let us evaluate and repair your brake system.

How do I know if I can trust an auto repair shop?

Trust is earned. At Acuna Total Car Care, we:

 

  • Provide clear, written estimates before any work begins
  • Explain what’s needed in everyday language
  • Use OEM or equivalent high-quality parts
  • Keep you informed every step of the repair

 

We’re also a Carfax Top-Rated Service Center, reflecting our commitment to excellence.

Do I really need to follow my vehicle’s maintenance schedule?

Yes. Routine maintenance—oil changes, filter swaps, fluid checks, inspections—helps prevent breakdowns and keeps your car running longer. Whether you drive locally or across the Sierra region, staying on schedule is key.

How often should I change my oil?

It depends on your vehicle, driving habits, and conditions. Many cars run well on synthetic oil every 5,000–7,500 miles, but in mountain terrain or extreme heat, shorter intervals might be safer. We’ll review your owner’s guidelines and make a recommendation.

Why is my check engine light on?

There are many reasons: sensor issues, emissions faults, or engine system problems. We use advanced diagnostics to read your vehicle’s codes, identify the root cause, and lay out repair options.

What should I do if my brakes are squeaking or grinding?

Don’t wait. Squeaking typically means your brake pads are wearing. Grinding usually signals that parts are contacting the rotors directly. Bring in your car for inspection, and we’ll restore safe braking performance.

Why do repair costs vary so much between shops?

Pricing differences come from:

 

  • Labor rates and shop overhead
  • Part quality (OEM vs aftermarket)
  • Diagnostic time and complexity
  • Warranty coverage

 

At Acuna, we strive for fair, transparent pricing—you’ll get a clear, itemized estimate before we begin.

How long will my repair take?

It depends on the job:

 

  • Minor services (oil, brake pad replacement, inspections): often same day
  • Diagnostics & moderate repairs: depends on issue
  • Major repairs (engine, transmission, full systems): may require more time, especially if parts must be ordered

 

We’ll always give you an upfront time estimate and keep you updated if anything changes.

Do you offer a warranty on your work?

Yes. We back parts and labor on all repairs at Acuna Total Car Care. Your satisfaction and peace of mind matter to us.

Ready to Schedule Service?

From brake repair and diagnostics to full maintenance and engine care, Acuna Total Car Care is ready for your vehicle.

 


Call us today to schedule your appointment or book online now!